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For troubleshooting purposes, the chat setup is not practical as many times, the issues involved are more indepth to explain than the chat allows, which is inconvenient because it takes up a lot of time and effort to communicate what the problem is and typically, I end up having to receive a call back to resolve the issue. There has got to be a better way, providing a contact number that is more readily available for such contingencies would be preferable and expedient.

Because of the nature of the work, it would save on time that I cannot afford to expend when there are other responsibilities that are required to be dealt with. I work for a solo practitioner, thus, my time is valuable to him, and I only work thr...
Howard Benjamin 16 days ago in Other 0

DEDUCTIBLE TRACKING

Create a way to track deductible payments from a client
JillianG JillianG 3 months ago in Account Receivables (A/R) 0

Adjust Aged AR Balances Report to allow a date range

When running the Aged AR Balances Report, we can only see it as of today's date. Add a filter so we can adjust the dates
JillianG JillianG 3 months ago in Account Receivables (A/R) 1 Already exists

Invoice Number Field

Add a field when entering an expense slip for an invoice number so that the system can detect if a duplicate invoice has been added
JillianG JillianG 3 months ago in Billing 4

add interest to prior invoices when generating statements

Be able to add interest to balances due when generating a statement for past due balances without creating a new bill for current WIP. As it stands right now, you have to generate a new bill and use a certain layout to show and include interest fo...
Dierdre Clonan 4 months ago in Billing 2

Delete slips directly from bill preview

Should allow deletion of time or expense slips directly from bill preview just like we can edit entries and time. Now you cannot delete. One has to open actual slip and delete. Very time consuming.
Guest over 2 years ago in Billing 1

Matter/Case Creation date either on Client List or ability to generate a report based on that

When a new file is opened, there are a few things i need to do to make sure it's ready for billing instead of finding out when i go to submit the bill that the information in the client's ebilling portal is not complete. I would like to either be ...
B2 Billing 5 months ago in Billing 3

Change the order of slips in the bill

It would be nice to be able to easily change the order of slips for a given date from the bill view. To move an entry up or down if they are the same date. Often an attorney would like their time before the staff or vice versa on the bill so it do...
Guest over 2 years ago in Slips 2

Slip Options (Show as decimal) and (show both Nicknames) can migrate to GO

Would be great if the Premium feature under Preferences --> Slips --> Options --> "Show time in slips as decimal" AND "Show both Nicknames" (mainly for client NN1 and NN2) would migrate up to Go. The attorneys bill in .1 increments. The s...
Nicholas Cicero 3 months ago in Slips 1

Rounding Time Entries in Timeslips Go

We recently started using Timeslips Go for several timekeepers. The rounding rule in the regular program for our time entries is set to round to 1/10 of an hour (or 0.1). It would be very helpful if this rounding rule was transferable to TS GO, so...
Ali Amarena 5 months ago in eCenter 0