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Created by Howard Benjamin
Created on Jan 5, 2026

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For troubleshooting purposes, the chat setup is not practical as many times, the issues involved are more indepth to explain than the chat allows, which is inconvenient because it takes up a lot of time and effort to communicate what the problem is and typically, I end up having to receive a call back to resolve the issue. There has got to be a better way, providing a contact number that is more readily available for such contingencies would be preferable and expedient.

Because of the nature of the work, it would save on time that I cannot afford to expend when there are other responsibilities that are required to be dealt with. I work for a solo practitioner, thus, my time is valuable to him, and I only work three days a week, so I cannot waste time on lengthy chat communications when a simple phone call would resolve the issue timely and speedily.

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